Terms of Service
Last updated: [DATE]
1. Agreement to Terms
By accessing our website or purchasing our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services. "You" refers to the individual or entity purchasing services. "Proxirank," "we," "our," or "us" refers to Proxirank, located at [COMPANY ADDRESS].
2. Services
Proxirank provides productized Local SEO services including Google Business Profile optimization, citation management, local link building, content creation, review management, and related services as described in our service packages (Starter, Growth, Dominate). The specific deliverables for each package are listed on our pricing page.
3. Subscriptions and Billing
- All plans are billed monthly via Stripe on the date of your initial purchase.
- Prices are listed in USD. Applicable taxes may be added at checkout.
- You authorize us to charge your payment method on file each billing cycle until you cancel.
- If a payment fails, we will attempt to charge again. After 3 failed attempts, your service may be paused.
4. Cancellation
- All plans are month-to-month. You may cancel at any time by emailing [EMAIL].
- Cancellations take effect at the end of the current billing cycle. You will continue to receive services until then.
- No cancellation fees, exit fees, or penalties apply.
- We do not issue refunds for partial months. See our Refund Policy for details.
5. 90-Day Guarantee
If we do not demonstrate measurable improvement in your local search rankings within 90 days of service start, your 3rd month of service is free. "Measurable improvement" means a documented increase in Google Maps/Map Pack visibility for your target keywords, as shown in our monthly reports. This guarantee applies to new clients on Growth and Dominate plans only. The Starter plan is not eligible for the 90-day guarantee.
6. Client Responsibilities
- Provide accurate business information during onboarding.
- Grant necessary access to your Google Business Profile and website (if applicable).
- Respond to requests for information within a reasonable timeframe.
- Not engage in practices that violate Google's guidelines (e.g., fake reviews, keyword stuffing).
7. Results Disclaimer
Local SEO results depend on many factors including competition, location, industry, Google algorithm changes, and the current state of your online presence. While we commit to applying best practices and proven strategies, we cannot guarantee specific rankings, traffic levels, or revenue outcomes. Our 90-day guarantee (Section 5) is the extent of our performance commitment.
8. Intellectual Property
Content we create for your Google Business Profile (posts, descriptions, responses) becomes your property upon delivery. Our processes, templates, tools, and methodologies remain our intellectual property. You may not resell, redistribute, or white-label our services without written permission.
9. Limitation of Liability
Proxirank's total liability for any claim arising from or related to our services is limited to the amount you paid in the 3 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits or business opportunities.
10. Governing Law
These terms are governed by the laws of [STATE/COUNTRY]. Any disputes will be resolved through binding arbitration in [JURISDICTION], except where prohibited by law.
11. Changes to Terms
We may update these terms from time to time. Material changes will be communicated to active clients via email at least 30 days before taking effect. Continued use of our services after changes constitutes acceptance.