Privacy Policy

Last updated: [DATE]

1. Introduction

Proxirank ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information you provide:

  • Name and email address (when requesting an audit or contacting us)
  • Business name, address, and website URL (during onboarding)
  • Payment information (processed securely by Stripe — we never store card details)
  • Google Business Profile access credentials (to perform optimization services)

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited, time spent, and referral source
  • We use Cloudflare Web Analytics, which does not use cookies and does not track individual users

3. How We Use Your Information

  • To provide and maintain our Local SEO services
  • To process payments and manage your subscription
  • To send monthly performance reports
  • To communicate about service updates or changes
  • To respond to your inquiries and support requests
  • To improve our website and services

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Stripe: For payment processing
  • Tally: For form submissions
  • Kit (ConvertKit): For email communications (only if you opt in)
  • Service providers: Who assist in delivering our SEO services, bound by confidentiality agreements

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account closure, we retain data for up to 12 months for legal and accounting purposes, then delete it.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, email us at [EMAIL].

7. GDPR Compliance (EEA/DACH)

If you are in the European Economic Area (EEA) or DACH region, we process your data under the legal bases of contract performance (to deliver services you purchased) and legitimate interest (to improve our services). We do not transfer data outside the EEA without adequate safeguards.

8. Cookies

We use Cloudflare Web Analytics, which is cookie-free and does not track individual users. We do not use advertising cookies or third-party tracking pixels. Essential cookies may be used for site functionality only.

9. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS), secure payment processing via Stripe, and access controls for internal systems.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify active clients of material changes via email. The "last updated" date at the top reflects the most recent revision.

11. Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

Proxirank
[COMPANY ADDRESS]
[EMAIL]